Dedicated reservations agents, guest services staff, revenue management analysts, OTA specialists, concierge VAs and corporate travel coordinators embedded with your hotel, resort, OTA or travel company — starting from $5 per hour, with 48-hour shortlist and 5-day free trial.
Available Candidates
Pre-vetted professionals ready to start
Labor shortages. 24/7 guest expectations. OTA complexity is rising. Zedtreeo gives you dedicated remote staff for reservations, revenue management, OTA ops and guest services — covering the hours your onshore team can't.
Every hire is matched on your stack — Opera, Cloudbeds, Mews, Little Hotelier, Booking.com Extranet, Expedia Partner Central, Airbnb pro tools, Sabre, Amadeus, Galileo and custom CRS. No generic training, straight into your reservations flow.
A US reservations agent runs $45K–$55K fully loaded. A Zedtreeo reservations agent starts at $800/month — you can staff 24/7 reservations coverage for less than two onshore shifts, without overtime or attrition.
Global delivery means you can staff overnight reservations, weekend OTA management and after-hours guest messaging without onshore graveyard-shift premiums. Consistent, dedicated staff — not rotating call-center agents.
Hospitality runs on rate, occupancy and mix. Our revenue analysts work OTA parity, rate gap, comp-set benchmarking and dynamic pricing — driving RevPAR and ADR directly, not just reducing headcount cost.
Be honest — here's who wins with us and who doesn't.
Dedicated hospitality and tourism staff from Zedtreeo — 70–90% lower than local hiring, with zero recruitment fees, zero HR overhead, zero hidden costs.
Pre-vetted, role-ready skills — no ramp-up needed.
Your Hospitality & Tourism Staff plugs into your existing stack — no retraining, no migration, no downtime.
Here's what a hospitality and tourism staff actually costs you across the three options.
| Factor | Local Hospitality & Tourism Staff | Freelancer | Zedtreeo Hospitality & Tourism Staff |
|---|---|---|---|
| Hourly Cost | $32 | $22 | $5/hr |
| Time to Hire | 6–10 weeks | 1–2 weeks | 48 hours |
| Dedicated Commitment | Yes | No | Yes |
| Vetting / Testing | You do it | Minimal | Done by us |
| Replacement | Rehire cycle | Find new one | Swap in days |
| Free Trial | None | Rare | 5-day free trial |
| HR / Payroll Overhead | Yours | 1099 handling | Ours |
| Annual Savings | Baseline | 20–40% | 70–90% |
A structured process that gets you a working hire in a week — not a month.
Real clients. Real outcomes. Real savings.
A 12-property US boutique hotel group couldn't sustain 24/7 reservations coverage onshore. A Zedtreeo 6-person reservations pod took over overnight and weekend coverage — direct bookings up 28%, missed call rate dropped to zero.
Read case study →A Caribbean resort group needed daily rate-gap analysis and OTA parity monitoring across 8 properties. A Zedtreeo 4-person revenue management pod ran daily rate reviews, comp-set benchmarking and dynamic pricing recommendations — RevPAR up 14% in 12 months.
Read case study →An AU vacation rental operator with 180 properties was burning onshore hours on Airbnb, VRBO and Booking.com message response and listing ops. A Zedtreeo 8-person OTA pod took over message response, listing optimization and review management — occupancy up 12%, review score up 0.4.
Read case study →Founders and COOs who scaled their teams with Zedtreeo hospitality and tourism teams.
"My Zedtreeo reservations team covers the 2am-to-10am window better than my day staff handles 10am-to-6pm. Direct bookings up, missed calls down, and not a single overtime hour."
"Our revenue management pod with Zedtreeo is running 8 properties like we have 3 RM managers onshore — and paying for itself 20× over in RevPAR gains. Best investment we've made."
"Zedtreeo's OTA team handles 180 listings across Booking, Airbnb and VRBO. Reviews are up, guest response is instant, and my team focuses on guests and property — not the spreadsheet."
Everything operators ask before hiring a hospitality and tourism staff from Zedtreeo.
Hospitality staff starts from $5/hour ($800/month, $9,600/year). Reservations agents, guest messaging and OTA coordinators sit at the entry tier, while revenue analysts, night audit specialists and concierge VAs run $6–8/hour. Total cost lands 70–90% below onshore equivalents once you factor in shift differentials, PTO and supervision overhead.
Yes. Global time zone coverage is standard — we routinely staff overnight, weekend and holiday reservations for US/UK/AU/Caribbean/Middle East hotels and resorts. Shift handovers are structured, PMS handling is consistent, and you get a dedicated team, not shared call-center agents.
Opera, Cloudbeds, Mews, Little Hotelier, Protel, RoomKey, StayNTouch, Booking.com Extranet, Expedia Partner Central, Airbnb pro tools, VRBO, Agoda, Sabre, Amadeus, Galileo, Travelport, IDeaS, Duetto, Whistle, Kipsu, Revinate and custom CRS/channel managers. We match on exact stack during vetting.
Yes. Our RM analysts work parity monitoring, rate-gap analysis, comp-set benchmarking (STR, Kalibri), dynamic pricing recommendations, OTA commission analysis and forecasting. They support the rate strategy — experienced revenue managers onshore make the final call. Many properties see RevPAR lifts of 8–15% within 6 months.
Shortlist of 2–3 pre-vetted candidates within 48 hours. PMS access, SOP training and shadowing in week one. Most reservations agents and OTA coordinators are live on the phones, chat or OTA message queue by day 5–7; revenue analysts typically take 10–14 days to fully ramp.
Yes. Our reputation management specialists respond to reviews on TripAdvisor, Google, Booking.com, Expedia, Airbnb, Yelp and brand review sites — in brand voice, under 24-hour SLA, escalating service failures appropriately. Most properties see review scores rise 0.3–0.6 within 90 days.
Either. Independent hotels often start with 1–2 reservations agents for overnight coverage. Hotel groups and resort chains staff full pods of 8–20 for 24/7 reservations, OTA, revenue and concierge. We recommend structure based on room count, property count and booking volume.
We run a 5-day free trial at the start. If fit isn't right, no bill. Post-trial, we track output against agreed metrics (conversion rate, parity compliance, review score, RevPAR trend) and replace within 7–14 days at no additional cost if quality drops. Retention sits above industry averages because we pre-match on PMS and property type.
Get a curated shortlist in 48 hours. 5-day free trial. No long-term contract. Starting from $5 per hour.
Build out your full remote team, one specialist at a time.
Pre-vetted remote professionals ready to embed with your team — starting from $5/hour.
