Dedicated BSS/OSS admins, customer ops reps, NOC tier 1–2 support, field dispatchers, billing analysts and regulatory compliance staff embedded with your MNO, MVNO, WISP, utility or energy company — starting from $6 per hour, with 48-hour shortlist and 5-day free trial.
Full-time dedicated · No hidden fees
Available Candidates
Pre-vetted professionals ready to start
Customer volume is rising. Regulation is tightening. Field dispatch is always-on. Margin pressure is relentless. Zedtreeo gives you dedicated remote telecom and utility staff — BSS/OSS-fluent, regulator-aware and built for 24/7 service delivery.
Every hire is vetted on Salesforce Communications Cloud, ServiceNow TSM, Netcracker, Amdocs, Oracle BRM, SAP ISU, SmartGridCIS, Open Smartflex, GIS systems (ESRI), NOC dashboards (SolarWinds, LogicMonitor, Grafana), ticketing (Zendesk, Freshdesk) — no generic BPO.
A US telecom CSR or NOC tier-1 runs $55K–$75K fully loaded. A Zedtreeo equivalent starts at $960/month — you can run 24/7 coverage across NOC, customer ops and field dispatch without onshore night/weekend premiums or attrition.
Shift-based global staffing means always-on NOC monitoring, weekend storm-response dispatch, overnight customer ops and 24/7 outage triage — without BPO-quality drop or call-center churn.
Staff trained on FCC, OFCOM (UK), ACMA (AU), CRTC (CA), TRA (UAE), FERC, NERC CIP, state PUC filings, tariff schedules, universal service obligations and standard telecom/utility compliance workflows.
Telecom and utility back-office staffing in the U.S. is increasingly expensive at scale — BLS telecommunications industry employment data reflects the upward pressure on operations wages. Remote dedicated staff from Zedtreeo deliver the same NOC and customer-ops coverage for materially less.
Be honest — here's who wins with us and who doesn't.
Dedicated telecom and utilities staff from Zedtreeo — 70–90% lower than local hiring, with zero recruitment fees, zero HR overhead, zero hidden costs.
Pre-vetted, role-ready skills — no ramp-up needed.
Your Telecom & Utilities Staff plugs into your existing stack — no retraining, no migration, no downtime.
Here's what a telecom and utilities staff actually costs you across the three options.
| Factor | Local Telecom & Utilities Staff | Freelancer | Zedtreeo Telecom & Utilities Staff |
|---|---|---|---|
| Hourly Cost | $42 | $28 | ★$6/hr |
| Time to Hire | 6–10 weeks | 1–2 weeks | ★48 hours |
| Dedicated Commitment | Yes | No | ★Yes |
| Vetting / Testing | You do it | Minimal | ★Done by us |
| Replacement | Rehire cycle | Find new one | ★Swap in days |
| Free Trial | None | Rare | ★5-day free trial |
| HR / Payroll Overhead | Yours | 1099 handling | ★Ours |
| Annual Savings | Baseline | 20–40% | ★70–90% |
A structured process that gets you a working hire in a week — not a month.
30-min call: role scope, stack, hours, timezone overlap.
We shortlist 2–3 vetted candidates in 48 hours.
You interview. You choose. Zero pressure.
Test on real work. If it doesn't fit, we replace — no charge.
Dedicated telecom and utilities staff, monthly billing, ongoing support.
Real clients. Real outcomes. Real savings.
A US MVNO had 12 hours of uncovered NOC overnight, risking SLAs. A Zedtreeo 6-person NOC tier-1 pod took over overnight and weekend monitoring — SLA compliance jumped to 99.4% and subscriber NPS improved 18 points.
Read case studyA US electric utility had 400,000 AMI meter data validation exceptions blocking billing. A Zedtreeo 8-person MDM pod took over VEE (validation, editing, estimation) — exceptions cleared in 90 days and billed kWh reconciliation stabilized at 99.8%.
Read case studyA regional WISP had dispatch accuracy issues and 9% same-day rework rate. A Zedtreeo 4-person field dispatch pod took over work order routing, parts verification and customer notifications — rework dropped to 2.5%.
Read case studyFounders and COOs who scaled their teams with Zedtreeo telecom and utilities teams.
Composite scenarios composed from typical engagement patterns across our client base. Names and identifying details are not used. For verifiable client reviews, visit our Trustpilot profile.
“My Zedtreeo NOC pod runs overnights and weekends at 99.4% SLA. My onshore team is fresh for daytime strategic work instead of burnt out from shift rotations.”
“Zedtreeo's MDM pod cleared 400 thousand meter exceptions in 90 days. Billing is finally reconciling. Regulatory reporting is on time. I can't say enough.”
“Our Zedtreeo dispatch pod cut truck rolls and rework by two-thirds. Field techs are happier, customers are happier, my margin is better. It's not close.”
Everything operators ask before hiring a telecom and utilities staff from Zedtreeo.
Get a curated shortlist in 48 hours. 5-day free trial. No long-term contract. Starting from $6 per hour.
Build out your full remote team, one specialist at a time.
Pre-vetted remote professionals ready to embed with your team — starting from $5/hour.
