For Moving Companies
Your estimates go cold
while your crews are out.
Every moving company has the same gap: the office work that only happens when someone has a spare minute — and in peak season nobody does. A dedicated coordinator from $960/month keeps the calendar right, chases every estimate, and closes the loop after the truck leaves.
What a remote coordinator takes off your desk
The work that pays for itself first.
Estimate follow-up
The quotes you already paid to generate, chased on a set cadence instead of whenever someone remembers. This is usually the largest single leak in a moving office.
Crew & truck scheduling
The calendar kept accurate against confirmed jobs, cancellations and reschedules — so the morning yard meeting starts from a schedule you trust.
Day-before confirmations
Parking, elevator reservations, COI requests, access details and arrival windows confirmed. The five-minute calls that prevent a wasted crew day.
Claims intake & documentation
Damage claims logged, photos and paperwork gathered, and the file assembled before it reaches whoever decides — instead of sitting in an inbox.
Reviews & post-move follow-up
Review requests sent on a rhythm while the move is still fresh, and referral conversations opened with customers who were happy.
Balances, invoicing & collections
Outstanding balances chased, invoices issued and reconciled, deposits tracked against jobs — the admin that slides during peak season.
Long-distance coordination
Carrier updates, tracking, storage-in-transit admin and customer status calls on interstate jobs where the timeline runs for weeks.
CRM hygiene
Your SmartMoving, MoveitPro or Supermove data kept clean and current, so your pipeline reports mean something.
And the part we won't pretend to cover
Most providers sell you the whole office. We'd rather you hear this first.
The call that closes the booking
When a homeowner is deciding between you and two competitors, local rapport genuinely closes the sale. We say the same on our comparison pages — and we would rather tell you that than sell you a seat that underperforms.
In-home and on-site estimates
Walking a house, judging what actually fits on a truck, and reading a customer's face while you do it. That is physical work and no remote seat replaces it.
Crew supervision on the day
Managing people who are lifting furniture requires being reachable, trusted and physically present when something goes wrong on site.
DOT compliance and driver files
Regulated filings, driver qualification files and your drug-and-alcohol programme stay with your US-based team or your compliance provider. A coordinator supports the commercial office, not your operating authority.
The honest split matters commercially, not just ethically. A coordinator who owns follow-up and scheduling makes your local closer more effective, because they stop losing hours to admin. Hire against the wrong half and you get a seat nobody trusts with the phone.
How it works
From brief to working coordinator.
Tell us the gap
A 15-minute call on your software, job volume, and which work is slipping.
Shortlist in 48 hours
Pre-vetted coordinators who already know moving software and the workflow.
Five days free
They work your real jobs for a week. Not a fit? You pay nothing.
Scale with the season
Add hours for peak, scale back after, month-to-month throughout.
What it costs. A dedicated coordinator starts at $960/month all-inclusive — $6/hour with recruiting, payroll, compliance, equipment and replacement inside the rate. Experienced dispatch coordinators run $8–$11/hour. The full rate card is on our pricing page rather than behind a call, the trial is genuinely free, and replacement is free with no time limit. New to this? The first-offshore-hire playbook walks through the whole process.
Questions moving companies ask
Including the ones with awkward answers.
We'd rather you didn't rely on it. The call where a homeowner decides whether to book you is the one where local rapport closes the sale — keep that seat local. What works well offshore is everything around it: following up the estimate, confirming the job, coordinating the crew, chasing the balance. Most owners find the follow-up gap is costing them more than the answering gap.
SmartMoving, MoveitPro, Supermove, Elromco, CompuMove and ServiceTitan are the common ones, plus the spreadsheet and calendar stack that usually sits alongside. We brief on your actual setup before the shortlist, so you're interviewing people who already know the workflow.
From $960/month for a dedicated full-time coordinator, all-inclusive — that's $6/hour with recruiting, payroll, compliance, equipment and replacement inside the rate. More experienced dispatch coordinators run $8–$11/hour. Our full rate card is published rather than hidden behind a call.
May through September is when the seat earns its keep. You can add hours or a second coordinator for the season and scale back afterwards with 15-day notice — no seasonal hiring cycle every spring, and no laying anyone off in October.
A shortlist of pre-vetted candidates typically reaches you within 48 hours, and your chosen coordinator works real jobs for five business days free before you commit to anything.
During the trial you pay nothing at all. After it, we replace them free with no time limit — there's no 30- or 90-day cutoff, and replacement shortlists typically arrive within 48 hours. Full detail on our replacement policy page.
Yes — your specialist works your business hours, up to a full 8-hour overlap with US time zones, matched during screening. For a moving office that usually means they're in the calendar before your crews roll out.
Every specialist signs an NDA before any access, works under least-privilege permissions, and is employed by our ISO 27001:2022 certified operating company. Deposits and payment details stay in your systems under your controls.
Get a Coordinator Before Peak Season
Tell us which work is slipping and we'll send a shortlist within 48 hours. Five days free on real jobs before you commit — and free replacement with no time limit after.