- Introduction
Real estate companies deal with dozens of small tasks every day — from updating listings to scheduling appointments. These jobs are important but take time away from agents. In this case study, you’ll see how Zedtreeo helped a busy real estate agency hire remote operations support staff. As a result, they saved time, reduced mistakes, and stayed focused on growing their sales.
Client Profile
The client is a real estate agency operating in multiple metro areas across the U.S. They handle residential and commercial listings, but struggled with admin work such as CRM updates, property scheduling, and email follow-ups.
Challenges Faced
Agents were spending hours on emails, data entry, and calendar updates.
Without clear reminders, some meetings were forgotten or double-booked.
Lead follow-ups and status updates were often delayed or incomplete.
Local assistants cost more than the company could afford.
During high-demand months, the team couldn’t keep up.
Solution Implemented
- Remote administrative assistants
- CRM and property database managers
- Scheduling and appointment follow-up staff
- Email and calendar support professionals
Results and Benefits
- As a result, the team followed up on 3x more leads within 24 hours.
- In addition, agents saved 50% of their time on admin tasks.
- The company saved 85% compared to hiring local staff.
- Listing accuracy improved across platforms.
- During busy sales periods, appointment handling became smoother and faster.
Related Remote Roles
- Remote real estate admin assistants
- CRM and lead tracking support
- Remote property listing managers
- Remote calendar and email schedulers
- Virtual real estate operations team
Conclusion
With Zedtreeo’s remote real estate operations support staff, the agency scaled without hiring in-house. As a result, agents spent more time with clients instead of managing emails or data. In addition, they avoided common delays that slowed down property sales. This allowed the business to grow steadily and maintain high customer service standards.
* We take our clients’ confidentiality seriously. While we’ve changed their names, the results are real.
