Payment Terms

Effective Date: July 31, 2025

These Payment Terms (“Terms”) govern the billing and payment practices for services provided by Zedtreeo (“we,” “us,” or “our”). By engaging with our remote staffing services, you (“Client”) agree to these Terms as a condition of service delivery.

1. Payment Structure

Zedtreeo offers remote staffing services on a prepaid monthly subscription model. Clients are billed in advance for each service cycle, based on the agreed rate per dedicated remote staff member.

2. Invoicing and Due Dates

Invoices are issued monthly, typically 7 days prior to the renewal date.
Payment is due before the start of each billing cycle.
Services commence or renew only after full payment is received.
Any delays in payment may result in temporary suspension of services until dues are cleared.

3. Accepted Payment Methods

We accept the following payment methods:

Bank wire transfers (international or domestic)
Major credit/debit cards
PayPal (on request)
Other options as mutually agreed

All transactions must be completed in the currency and to the account details stated on the invoice.

4. Currency and Taxes

Pricing is typically quoted in USD, GBP, or EUR depending on the client’s location.
The Client is responsible for any applicable taxes, levies, duties, or foreign exchange fees imposed by their financial institution or jurisdiction.

5. Refund Policy

Due to the resource commitment and onboarding involved, Zedtreeo does not offer refunds for any part of the monthly service once work has commenced.

In exceptional cases involving non-delivery of agreed services, clients may submit a refund request in writing for internal review.

6. Late Payments

Failure to pay by the due date may lead to:

Suspension or termination of services
Late payment penalties or interest (if mutually agreed)
Recovery costs in case of debt collection efforts

Zedtreeo reserves the right to withhold access to staff, reporting, or communication until dues are resolved.

7. Renewal and Cancellation

Subscriptions renew automatically unless cancelled with at least 15 days’ written notice before the next billing cycle.
All cancellations must be submitted in writing via email to contact@zedtreeo.com.

8. Dispute Resolution

If you believe a billing error has occurred, you must notify us in writing within 7 days of the invoice date. We will investigate and resolve disputes in good faith within a reasonable timeframe.

9. Modifications

Zedtreeo reserves the right to update these Payment Terms at any time. Changes will take effect upon being posted to our website or communicated directly via email.