- Introduction
Fashion brands move fast — from seasonal launches to digital campaigns. One emerging e-commerce brand needed support across design, content, and customer service. This case study shows how Zedtreeo helped them scale with remote staff in key areas while saving time and money.
Client Profile
The client is a direct-to-consumer fashion brand based in the UK. Their product line updates monthly, and their team struggled to manage social media, design assets, and support queries at scale.
Challenges Faced
Designers couldn’t keep up with new product visuals, banners, and ads.
Email and live chat responses were delayed during promotions.
Blogs, lookbooks, and social posts missed launch deadlines.
Hiring in-house talent for each role was not cost-effective.
Multiple freelancers led to tone and design mismatches across channels.
Solution Implemented
- Graphic designers for promotional and product creatives
- Customer support agents to handle queries across time zones
- Content writers to manage blogs, emails, and social posts
- A dedicated coordinator to maintain quality and brand consistency
Results and Benefits
- 3x faster campaign launches
- 80% savings on staffing and production costs
- Brand voice and visuals remained consistent
- Support coverage extended to 16+ hours/day
- Delivered creative assets on schedule for every launch
Related Remote Roles
- Remote fashion designers
- Remote ecommerce content writers
- Remote customer service agents
- Remote email and campaign support
- Remote brand creatives
Conclusion
With Zedtreeo’s remote fashion brand staffing, the client scaled faster and saved money. In addition, they gained a reliable team that supported their growth — without adding office overhead or hiring delays.
* We take our clients’ confidentiality seriously. While we’ve changed their names, the results are real.
