- Introduction
Law firms and legal departments handle large volumes of documents, deadlines, and research. This case study shows how Zedtreeo helped a U.S.-based legal practice improve accuracy and speed by hiring remote legal staff — saving time and reducing operational costs.
Client Profile
The client is a mid-sized legal firm that specializes in litigation, contracts, and probate matters. With growing caseloads, their team struggled to keep up with document drafting, case prep, and client communication.
Challenges Faced
Attorneys and paralegals were overwhelmed with drafting, research, and admin, limiting their focus on core case strategy.
Tight turnaround times and manual workloads led to late filings and inconsistent documentation quality.
Expanding the in-house team locally was too expensive, especially for repeatable tasks like formatting, research, and client communication.
The firm needed after-hours and early-morning coverage, but local staff weren’t available across time zones.
Finding reliable talent for roles like probate support, contract review, or compliance assistance was slow and unpredictable.
When caseloads spiked, the firm couldn’t quickly onboard short-term support without delays in onboarding or training.
Solution Implemented
Zedtreeo built a dedicated team of remote legal staff tailored to the firm’s workflow. This included pre-vetted paralegals, legal assistants, and contract support pros. They all have experience in U.S. legal procedures.
Here’s how Zedtreeo addressed each challenge:
- Time Zone Alignment: Staff were scheduled to align with U.S. business hours. They also provided extra coverage in the early mornings and evenings. This improved responsiveness.
- Speed & Accuracy: The remote team used checklists and templates. This cut down errors in drafting and formatting. It also sped up how quickly documents were finished.
- Specialized Legal Roles: Zedtreeo quickly brought on remote legal experts in probate, litigation support, and compliance. These were roles the firm had trouble filling locally.
- Scalable Staffing: When caseloads rose, Zedtreeo quickly grew the team in 72 hours. This move prevented hiring delays and project hold-ups.
- Seamless Integration : Remote staff used the client’s document systems, billing tools, and communication platforms. This meant no need for retraining or changes to workflows.
Results and Benefits
- They reduced filing errors and improved document quality.
- As a result, case prep became 40% faster.
- The firm saved 90% on legal staffing costs.
- In addition, they responded to clients more quickly.
- Most importantly, lawyers focused on legal work instead of admin.
Related Remote Roles
- Remote paralegals
- Remote legal assistants
- Remote case prep support
- Remote legal researchers
- Contract drafting specialists
Conclusion
With Zedtreeo’s remote legal staff, the law firm improved speed, accuracy, and client service. As a result, they met court deadlines faster and responded to clients on time. In addition, they cut costs by 60% without hiring more in-house staff. The remote team worked seamlessly with their internal systems. Therefore, the firm gained flexibility, reliability, and long-term support — all without increasing workload.
* We take our clients’ confidentiality seriously. While we’ve changed their names, the results are real.
